Emotional Intelligence

Two Things: More Song and Dance

“Don’t stop me now, I’m having such a good time, I’m having a ball…” –Queen Every single time it’s a big production, an inspiring or fun song and a dance number, all played out in an endless video loop in my head. No, not a Broadway production per se, but a world of work real-time… more Two Things: More Song and Dance

Two Things: Aim Deeper and Wider for Workplace Connection

Dearest Employee: How do I love thee? Let me count the ways. I give you a fair wage. I give you competitive benefits. I give you a safe workspace. I give you freedom to work at home, and innovative tools to communicate. I give you beer bashes and company events. I give you a professional title.… more Two Things: Aim Deeper and Wider for Workplace Connection

Two Things: Be yourself and See Yourself

Say, “Good Morning.” Go ahead. Say it out loud. Oh, but say it to someone else. Preferably in the morning. In person. Or on the phone. Or even online. If it’s later in the day, maybe you can say, “Good Afternoon.” Or “I’m going to grab a bite to eat” when you leave for lunch.… more Two Things: Be yourself and See Yourself

Two Things: World of Work Shadow and Light

The days between Christmas and New Year’s are softly padded for your protection. And for many of us, that’s the case. Thank goodness. Because for a year of modest business growth at best, with economic uncertainty still tainting soft landings of any long-term success (with exception of course), we need this time of the year… more Two Things: World of Work Shadow and Light

Thankful For Compliance and Watchdogs This Thanksgiving

(Originally published on the Peoplefluent blog) It certainly won’t be the first thing you think of while you’re at the kitchen counter or the dining room table carving the turkey this Thanksgiving. In fact, unless you’re in human resources, employment law or government regulatory agencies like OFCCP and EEOC, you’d never think of it. Like… more Thankful For Compliance and Watchdogs This Thanksgiving

Talking Engagement Shop at #SHRM13

It’s the most overlooked aspect of employee engagement. And yet, it’s the aspect that matters most — especially if you’re in the graduating class of 2013, and stepping into a still uncertain, fragile global workforce economy. I’m talking about the emotional element of the employee experience. And that’s not just a hunch. According to recent workforce… more Talking Engagement Shop at #SHRM13

And That’s Why The HR Business Makes Everything At The Table

“As soon as that baby’s lips touched that girl’s bosom, forget it.” Wow. Here I am busy and working away this last week not writing much, and then I hear this crap from billionaire hedge-fund manager Paul Tudor’s comments about female traders. He’s been vilified quite a bit already, so I’m going to move this article… more And That’s Why The HR Business Makes Everything At The Table

HR’s Natural Ability Is In The Whole Flex

It’s not me, it’s you. Right? At least that’s what employers and employees keep telling themselves. So much unhappiness, like a terminal relationship enabling one another to barely function and just get by day to day in the world of work. Survey after survey after survey tells us how 98.5% of the workforce is disengaged… more HR’s Natural Ability Is In The Whole Flex

In Case Of Emergency, Float On Your Back

It was at that point I panicked. Not an external, visceral panic where I thrashed and cried out in the cold Pacific ocean, but a counter-intuitive internal panic, calmly waving to my friend on the beach as I drifted further away from him and everyone else, being pulled steadily away by the riptide. My mind… more In Case Of Emergency, Float On Your Back

The Six Levels of Likeability

Being likeable sells. In a good way. It does. And if you don’t believe me, you know you know someone who is likeable who can influence others, who’s always informative and helpful, who can get special treatment, who can get free stuff just because, and who can also get into the short list of qualified… more The Six Levels of Likeability

The new world of ongoing engagement

That was when my finger refused to post the benign tweet. The simple, straightforward tweet about the Recruiting Trends panel discussion on social media, transparency and competitive advantage in the world of work, recruiting and human resources. My finger rested right above the return key. And then before I pressed it I heard, “Well, at… more The new world of ongoing engagement