Community Management

#29 – Why It’s Never Too Late to Stretch into the Light – Carl Dahlen

The Reach West Radio show welcomes Carl Dahlen, a part-time pastor at Christ Presbyterian Church in Gardnerville, NV. Carl returned to parish ministry after 40 years of many other professional incarnations including community theater, addiction counselor, rural economic development, grant writing, fundraising and leadership development. And he’s also my father-in-law. Carl’s story is inspiring as… more #29 – Why It’s Never Too Late to Stretch into the Light – Carl Dahlen

#21 – To Create a More Inclusive World at Work – Antonio Santos

The Reach West Radio show welcomes Antonio Santos, social media business evangelist at Atos, a global leader in digital services. Antonio provides digital consultancy across the different sectors of the organization specializing in Business Intelligence, Social Business and Social Media Analytics. He’s also a social entrepreneur having co-founded 3 startups, one of which helped children… more #21 – To Create a More Inclusive World at Work – Antonio Santos

Two Things: From Micro-Shifts To Macro Sands

“You are here,” the mat reads. You look down, mouth agape, and you think, “So where the hell is here?” You’re standing atop a great sand dune among a mountainous range of dunes. Nothing but blue sky above, you’d think the future would look brighter, but it might as well be raining, since the sunlight… more Two Things: From Micro-Shifts To Macro Sands

Two Things: Be yourself and See Yourself

Say, “Good Morning.” Go ahead. Say it out loud. Oh, but say it to someone else. Preferably in the morning. In person. Or on the phone. Or even online. If it’s later in the day, maybe you can say, “Good Afternoon.” Or “I’m going to grab a bite to eat” when you leave for lunch.… more Two Things: Be yourself and See Yourself

From Magical Distractions To Long-Tail Development

“Alternating currents force a show of hands. Rational responses force a change of plans. Anything can happen…” –Neil Peart Even elevating the customer experience… The crush of the crowds and screaming children. The line lines waiting in the summer heat. Then finally you’re inside air conditioned corridors where magical distractions abound. Your wait hasn’t disappeared;… more From Magical Distractions To Long-Tail Development

The 3 F’s of Sweet Community Management

The high school kid in the back continued to cause a ruckus. He laughed at our career development recommendations and made snide comments under his breath, his posse around him laughing along as well. At one point one of my career co-panelists, an HR professional, asked the boy, “What do you want to get paid to do after high… more The 3 F’s of Sweet Community Management