Change Management

And that’s why smarter working is the smartest

That was refreshing. Sitting there comfortably in my home office nook, speaking with a global healthcare customer about the future of work and the fact that recruiting “local” means “anywhere” for many professions and job families — the way work gets done becomes about how and when it gets done, not where. Where the proverbial “battle for… more And that’s why smarter working is the smartest

Talking Engagement Shop at #SHRM13

It’s the most overlooked aspect of employee engagement. And yet, it’s the aspect that matters most — especially if you’re in the graduating class of 2013, and stepping into a still uncertain, fragile global workforce economy. I’m talking about the emotional element of the employee experience. And that’s not just a hunch. According to recent workforce… more Talking Engagement Shop at #SHRM13

And That’s Why The HR Business Makes Everything At The Table

“As soon as that baby’s lips touched that girl’s bosom, forget it.” Wow. Here I am busy and working away this last week not writing much, and then I hear this crap from billionaire hedge-fund manager Paul Tudor’s comments about female traders. He’s been vilified quite a bit already, so I’m going to move this article… more And That’s Why The HR Business Makes Everything At The Table

HR’s Natural Ability Is In The Whole Flex

It’s not me, it’s you. Right? At least that’s what employers and employees keep telling themselves. So much unhappiness, like a terminal relationship enabling one another to barely function and just get by day to day in the world of work. Survey after survey after survey tells us how 98.5% of the workforce is disengaged… more HR’s Natural Ability Is In The Whole Flex

The Bad With The Good And The Moving Forward

“You’ve gotta live light enough to see the humor and long enough to see some change.”  –Ani DiFranco For those of you who put yourselves out there daily, I raise my glass to you. *clink* It’s not easy, marketing your personal brand and your business brand you work for or own and/or manage, exposing yourself… more The Bad With The Good And The Moving Forward

From Magical Distractions To Long-Tail Development

“Alternating currents force a show of hands. Rational responses force a change of plans. Anything can happen…” –Neil Peart Even elevating the customer experience… The crush of the crowds and screaming children. The line lines waiting in the summer heat. Then finally you’re inside air conditioned corridors where magical distractions abound. Your wait hasn’t disappeared;… more From Magical Distractions To Long-Tail Development

Wanted: World of Work Asphalt Pavers

Even with the big bump in the miles and miles of recent bad road, it’s encouraging, this world of ever-converging business customer and talent investment, although all the while the loyalty of each becoming as volatile as the global economy. Actually, a big part of that is because of the volatile economy; customers and candidates… more Wanted: World of Work Asphalt Pavers

In Case Of Emergency, Float On Your Back

It was at that point I panicked. Not an external, visceral panic where I thrashed and cried out in the cold Pacific ocean, but a counter-intuitive internal panic, calmly waving to my friend on the beach as I drifted further away from him and everyone else, being pulled steadily away by the riptide. My mind… more In Case Of Emergency, Float On Your Back

Three Parallel Paths on the Eve of Replaceability

Can you imagine losing 70 percent of your share price and close to $68 billion in value in only two years? A few risky business decisions gone bad and your innovation stagnates, your margins get thinner and thinner, your customers bail, your brand deteriorates, your shareholders cry out for vengeance, you become a pariah in your own… more Three Parallel Paths on the Eve of Replaceability

The Razor Thin Margin of HR

The thinness comment woke me up. I’d been nodding off all week due to horrible jet lag, and sitting there in the opening keynote of HR Tech Europe last week was no exception. Until the thinness comment. Snickers came from the Europeans and uncomfortable chair shifting from the American contingent. He might as well have said vagina. The… more The Razor Thin Margin of HR

Mind the Gaps

It was the repetition that got to me, like a writer pointing out the obvious over and over to ensure you didn’t miss the point. And yet, someone always misjudged the distance, overcompensating reach and step and stumbling over the crevice, feet landing askew on the platform, unsure of going left or right, staring at… more Mind the Gaps